What are the public transportation options at my destination?

There are plenty of options for getting around once you arrive at your excursion destination. In most cases you’ll find buses, cabs, online car services such as Uber, and in the larger cities subways, trams and other rail services like SEPTA.

Visit our Routes & Stations page to learn how to get from your Amtrak station to the attractions included in your excursion. Many of our excursions include discounts for Uber. You can view the full list of bus, cab, car service and ground transportation options for your destination on each excursion page.

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Is it true that I can ride SEPTA for free from 30th Street Station if I show my Amtrak ticket?

Yes! Both Amtrak paper tickets and e-Tickets, purchased for the same date of travel and presented for inspection, will be accepted as a fare to ride on Regional Rail trains between 30th Street Station and Jefferson (formerly Market East Station). Customers with e-Ticket confirmations should present their personal device (iPad, laptop computer, smart phone, etc.) to the SEPTA Conductor for visual confirmation of the Amtrak fare.

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I need to modify or cancel my trip – whom should I contact?

Please contact Amtrak customer service (1-800-USA-RAIL or TDD/TTY 1-800-523-6590) to change your existing rail reservation. If you’ve made any other advance reservations as part of your excursion, please contact the ticket provider directly (through the contact information provided on their website).

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What’s the total cost of my Amtrak excursion ticket?

Excursion costs vary based on your departure and arrival station, as well as the number of members in your party. Remember excursions on PaTripsbyTrain.com are sold in pairs.

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Why hasn’t my 40% rail discount been applied?

In order to receive a 40% discount on a companion rail ticket, you need to book at least one full price ticket. Tickets must also be booked a minimum of three (3) days in advance through PaTripsbyTrain.com. Discounted companion tickets are subject to availability, and restrictions, blackouts, and refund rules apply to the type of fare purchased.

To see if your itinerary qualifies for a companion discount, select Book Now from your PaTripsbyTrain.com excursion, then select Book Now from the PaTripsbyTrain.com page on the Amtrak website. Enter your travel itinerary, departure time and ticket quantities, and select Find Trains. The promotion will automatically apply to train travel that qualifies for discounted companion fare.

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I forgot to print my Amtrak proof of purchase and/or discount voucher. Can I still receive discounts on my excursion?

Your Amtrak e-ticket can be used as proof of your ticket purchase. You can also access discount vouchers for your excursion by visiting our Excursions page and locating your excursion. You can also download the free Amtrak mobile app for iPhone®, Android™ and Windows Phone® for simple, intuitive access to all the travel information you need.

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Is there a limit to the number of discounted Amtrak tickets I can buy?

You’ll receive a 40% discount on a companion ticket with every full-price Amtrak ticket purchased. So, if there are four people traveling in your party, you’ll receive two discount tickets after paying full price for two tickets.

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I can’t remember what’s included in my excursion package. Whom should I contact?

Visit our Excursions page to see a list of all active excursions. Not seeing the excursion you booked? Contact us with questions.

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How do I suggest an event/attraction that isn’t part of PaTripsbyTrain.com?

Contact us! We add new excursions every month and are always on the lookout for new partnerships and events.

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I’m booking an overnight excursion – how do I find hotels in the area?

Amtrak offers discount hotel and car rental packages with the purchase of rail tickets. You can search for accommodations and additional transportation options when you buy your Amtrak tickets through PaTripsbyTrain.com.